The Citizen Services Call Center for Filipinos by Filipinos
Need an NSO
birth certificate? A DFA passport? SEC documents? GSIS helpline or chat?
Since 2000, Pilipinas Teleserv has
been providing dynamic services to Filipinos with cutting-edge customer management
solutions and innovative business process outsourcing services. Primary of
these solutions is Citizen Services, an integrated customer service solution
that has changed the way people transact with government agencies.
Citizen Services is comprised of
essential people-oriented solutions in partnership with the National Statistics
Office, the Department of Foreign Affairs, the POEA, Civil Service Commission,
BIR, DTI, PhilHealth, NCC, DOH, the Government Service Insurance System, the
Securities and Exchange Commission, and the DPWH over the last decade.
The central services available to
Filipinos are:
NSOHelpline.com
Pilipinas
Teleserv provides Filipino citizens with a stress-free alternative to acquiring
their civil registry documents from the National Statistics Office (NSO)
through NSOHelpline.com. Requests for birth certificates, marriage
certificates, death certificates, and certificates of no marriage (CENOMAR) are
made via the hotline or the website and delivered right to one’s doorstep.
Check this post http://triplejoys.blogspot.com/2014/12/nsohelplinecom-travel-and-hassle-free.html for more information about this service.
Check this post http://triplejoys.blogspot.com/2014/12/nsohelplinecom-travel-and-hassle-free.html for more information about this service.
DFA Passport Appointment System
Pilipinas
Teleserv has transformed the way Filipino citizens transact with the Department
of Foreign Affairs (DFA) through the DFA Passport Appointment System. The
process of applying for a new passport and renewing an expiring passport has
become much more swift and convenient as applicants can now properly plan their
visits to the DFA offices.
Know more about this service in this post: http://triplejoys.blogspot.com/2014/12/dfa-passport-appointment-system-world.html
Know more about this service in this post: http://triplejoys.blogspot.com/2014/12/dfa-passport-appointment-system-world.html
GSIS Contact Center
From
September 2012 until March 2014, Pilipinas Teleserv managed the Philippine
Government’s ambitious Contact
Center ng Bayan project,
a national helpdesk that utilizes citizen vigilance to keep government offices
and agents accountable for their actions. Concerned citizens can lodge
complaints and request for information via the hotline, SMS, and email.
SEC Express System
SEC documents can now be requested online. Documents like articles of incorporation/partnership, by-laws, general information sheet, increase/decrease of capital stock, audited financial statements, registration data sheet, resolution (minutes), secretary’s certificate, board resolution, and other documents can now be requested easily.There's no need to go to the SEC to get plain or authenticated copies anymore. A non-appearance application system integrating an
online and contact center-based application process of documents being
requested from SEC. Simply log on to www.secexpress.ph to request for SEC documents. You may also call 7378888 Monday to Saturday, from 8am to 5pm.
You can pay for your document requests using VISA or MasterCard. Your documents will be delivered anywhere in the Philippines within 3 working days. It’s that easy.
Continuously
committed to innovation, Pilipinas Teleserv pushes forward towards a decade and
half of providing and finding more convenient and flexible means of making
government services accessible to Filipino citizens.
To know more about Pilipinas Teleserv and their services, you may visit their website in this link: http://www.teleserv.ph/
To know more about Pilipinas Teleserv and their services, you may visit their website in this link: http://www.teleserv.ph/
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